Illinois Pulley & Gear Refund Policy

ALL CUSTOM SALES ARE FINAL - Non-stock or custom items are not returnable. DISCLAIMER OF DAMAGES FOR IMPROPER USE. ILLINOIS PULLEY & GEAR, INC. shall not be responsible for damage to its products, or damage caused by its products, resulting from improper installation, maintenance, unintended use or attempts to operate such products beyond their mechanical or electrical capacity, intentionally or otherwise, or by reason of unauthorized repair. FURTHER TERMS AND CONDITIONS OF SALE. All sales by ILLINOIS PULLEY & GEAR, INC. are made by invoice. Each invoice, constitutes that the entire agreement between purchaser and ILLINOIS PULLEY & GEAR, INC. and supersede any prior of contemporaneous representations or agreements, written or oral. No additional oral or written terms, including any attempts by the purchaser to alter or modify an invoice or any other document relating to any sale, shall become a part of an agreement without the express written consent of ILLINOIS PULLEY & GEAR, INC.

All returned goods must be accompanied by a Returned Materials Authorization, (RMA), issued by ILLINOIS PULLEY & GEAR, INC. Goods not accompanied by an IPG issued RMA may be refused and returned to Customer freight collect. Returned goods to ILLINOIS PULLEY & GEAR, INC. will be inspected and a restocking fee will be applied. No credit will be allowed on custom-made, damaged, used or modified parts or parts purchased on MTO basis. There will be a $35 USD minimum restocking fee or up to 25% of total order (whichever is greater).